Jun 072014

By Mohammed Waseem

Today, many leading banks of the world work with billing companies to enable account holders to pay bills from their account, anywhere they are; that is through online banking. Almost every country has some online bill payment service or another. First Caribbean International Bank has an online bill payment service included as a feature in their online banking service; they call it Bill Balance

First Caribbean International Bank has partnered with various billers in Anguilla, Antigua, Bahamas, Cayman Islands, Dominica, Jamaica, St. Vincent, St. Lucia and few other countries in the Caribbean. The list of supported billers keeps changing and can be checked from here. Users can pay bills without the need for any printed document in hand.

FCIBIn order to begin using the service, users need to login to internet banking and click on “Register a Bill” under Bill Payments. A participating biller has to be chosen and details pertaining to the bills have to be populated, after which, details have to be confirmed and submitted for registration. Once the biller has been added, bills are fetched automatically. All the user has to do is click on “Pay Bill” under Bill Payment and select the biller for paying the bill. Few billers also send e-bills which can be viewed online.

Alerts can also be setup in order to avoid missing a due date. In addition, automatic payment is also available. Limits can be set for maximum amount that can be paid automatically and which bill is paid automatically, provided a biller provides bill balances. Bill balances and alerts can also be viewed and managed from the online banking interface. Notifications are available for notifying about a bill paid, automatic payment made, bill balances available to view online, a bill exceeding automatic payment limit, due bills not paid and failure of payment.

Bill Balance is offered to all First Caribbean International Bank’s online banking customers, free of cost. Customers can pay bills from their saving or checking accounts.

Jun 022014

By Mohammed Waseem

Bill Express, a bill payment solution in the Caribbean that operates in the markets of Jamaica, Trinidad & Tobago, Guyana, Dominica, Grenada and St. Lucia, is considered to be the easiest, most secure, and most convenient online bill payment service. It is a service offered by Grace Kennedy Remittance Services (GKRS), which is a subsidiary of Grace Kennedy & Co.

Offerings of GKRS include instant money transfer in partnership with Western Union and Forex Trading, apart from online bill payment through Bill Express. With this solution, people of the Caribbean can pay their bills from anywhere in the world, by accessing their website. Apart from the internet, users can pay bills at retail locations including supermarkets; with this, they intend to ensure convenience and peace of mind.

Bill ExpressThey have provided the list of billers supported in Jamaica, because online bill payment is currently available in Jamaica only. In order to use the service, users need to sign up. While signing up, users are required to add their credit card to the account, ownership of which is confirmed by making one or two small non-refundable amounts, which, they say, is a key step in minimizing misuse of the site. After confirming the charges, users can begin using services on BillExpressOnline.com by creating a username.

The bill pay service is offered free of charge, but a fee maybe applicable if the user opts for optional services offered by GKRS on their website. However, fees maybe applicable for using the service in some markets. This can be confirmed from this link, which consists of the details about the applicable fees. Once the user makes a payment, the payment information is sent to the biller by the end of the business hours on the same day.

Their website is simple, but informative and to the point. Hopefully, they will start the online bill pay service in other countries they operate in as well. Apart from this, they should also look to expand in order to operate in other areas of the Caribbean.

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