Jul 182014

By Mohammed Waseem

Among the credit card providers that offer bill pay service, American Express is an excellent choice. They provide an easy, convenient and time saving service to enable the card holders to manage recurring household bills. The holder of an American Express card has to register their card with participating merchants to avail this service.

Once registered, all bills are paid on time, automatically, without any additional cost to the card holder. In order to use the service, card holders need to look for the biller on Amex website and go to the former’s website (or access the service from biller’s website). When they access the biller’s website, they are provided with instructions to pay the bills; these may differ for each biller. After setting up automatic payments, all the payments can be tracked on American Express Account Statements.

Amex Automatic Bill PayIf the biller a card holder is looking for can’t be found on Amex website, the billers can be directly asked if they accept American Express Automatic Bill Payment as an option. Having registered for the service, it may take up to three billing cycles for charges to appear on the American Express Card Account Statement.

This link can be used to locate the billers and see if the service provider the card holder uses is supported. If a particular biller is not found, they should be contacted directly to enquire. Most billers send the paper bills marked “Paid” or “Do Not Pay” to indicate that the bill will be automatically paid. Alternatively, payers can use online bill presentment offered by the billers, if it is available.

An advantage of this service is that there is no fee associated with bill payments, which is not true with most third party bill payment services. In addition, card holders can enroll in a reward program and get rewards for using the bill payment service. By using this service, American Express card holders can save time, postage, late fees and bill payment fees.

Mar 122014

By Mohammed Waseem

Bill pay services offered by banks are preferred by many customers as it is not a separate service and is offered like any other add on service to online banking. Like many banks, BBVA Compass, a US financial institution offers bill pay service to their online banking customers.

The benefit of bill pay service offered by banks in that one does not have to remember another username and password as they can access bill pay service from their online banking account. It is not difficult for banks to add a bill pay service to their additional services, considering the similarity of their operation with how online bill pay works.

BBVA Compass Online Bill PayBBVA Compass offers an outstanding bill pay service which lets customers pay bills quickly and easily. How they differentiate themselves from other services is that all bills can be paid from one screen. Users can schedule payments for a later date and can access same day payment service. Users can also get the history of each bill automatically while paying it.

Like other services, reminders can be setup in order to avoid missing due dates. Users can choose to receive bills in the electronic form instead of physical paper bills, which are more convenient. When a bill is received, users can immediately schedule a payment, days, weeks and months in advance.

In order to use the service, users need to login to their online banking account and choose “Bill Pay” from the “Payments & Transfers” tab and click on ‘Activate Services’. After confirming the account, payees can be added for different payee groups.

The major drawback of this service is that it is dependent on the online banking service. Non-customers cannot access the bill pay service as a standalone service; instead they will need to open an account with BBVA Compass and activate the service. The bill pay service is offered free for most account holders and is a great service with a lot of features, but only for members.

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