Nov 192014
 

By Mohammed Waseem

In India, online bill pay still has a long way to go; not many people use the service, they either visit the service provider directly or visit a place where they can pay all bills. In few cities in India, there are citizen service centers, which accept all utility bills and few other bills as well. For example, in Bangalore, there is Bangalore One, a one-stop bill pay location for all household bills.

There are few similar organizations that enable bill payments at their premises, but online payment is very rare in the Indian society. Perhaps they will take time to adopt the electronic payment option or they haven’t managed to trust the electronic security.

OxigenAmong a very few online bill pay services is Oxicash (Oxigen Bill Pay), that is trying to revolutionize payments in India. They have an e-wallet product that enables money transfer as well. With Oxicash, users can pay many bills online. They use BillDesk’s framework to make this happen; they have a page of their own on BillDesk’s domain.

Bill payments include utility bills, fixed line and mobile bills, subscriptions and donations. The bill pay page can be accessed here. Donations are accepted for major NGOs including CRY, SAVE, PETA, Childline, WISE and Cancer Patients’ Association. Subscription payments are available for Reader’s Digest and India Today, while Insurance Premiums are accepted for ICICI PruLife and PNB Metlife.

Utility payments include electricity, gas and telephone bills and has very limited list of billers including Reliance Energy, BSES (Delhi), Mahanagar Gas (Mumbai), Airtel, MTNL, etc.

This facility is available, however, only to Oxigen Wallet users; a new wallet account can be opened from here. Immediate bill payments or same day payments are not supported; time taken is between 3 and 4 business days, so the payment should be scheduled accordingly.

Mar 102014
 

By Mohammed Waseem

Few banks in the US offer online banking with bill pay services. I discussed about Wells Fargo few days ago; today, I will discuss a service offered by another American bank – PNC, which is the 6th largest bank in the US. It has over 2700 branches across 19 states.

PNC offers online bill payments services with focus on convenience, control and encouragement to go paperless. They also focus on being one-stop bill payment service, without the users having to remember passwords for different websites. They are also a free service, as it is a service offered along with their banking services.

Online Bill Pay by PNCOnline bill pay service is available to the residents of the US to pay bills in the US and the users need to have a checking account or a savings account. With this service, users can manage household finances, business accounts and their investments. They also offer the users choice between paper bills and ebills for participating billers.

The online bill pay service is extremely easy to use and very convenient. Management of bills is very easy because users can track unpaid bills, verify past bills, check status of current bills and modify payee list with ease. Users can pay anyone who they would normally pay by check, individuals and businesses. Manual payments can be made for one-time bills and recurring bills with different amounts each month. Automatic payments can be setup for recurring bills with same monthly amounts. Payment can be scheduled up to one year in advance.

Most payments made are delivered the next business day, but if payment is sent by check, it may take a few more days. When the user enters the amount, the system automatically displays the earliest date of payment delivery which can be changed for scheduling payment at a later date. Payment calendar helps the users determine dates they can select for making the payments. Users can also check the status of their bills from their account. Additionally, users can pay their bills using their PNC Bank Visa Debit Card or Credit Card.

When users open accounts and sign on to online banking, they are automatically registered for bill pay. Reminders can be setup for due bills and custom notifications can be setup for a number of options.

They have an online demonstration for this service, which I found very interesting. It can be accessed here. TopTenReviews rated them 8.32 on 10 which places them 4th in the ranking. It is a great service for members, allowing them to pay all their bills from one place with ease.

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